Supervisor and Manager Training

Course Description:

A newly hired Supervisor or a person promoted to a Supervisor or Manager position may benefit from additional training. While they are often very competent on the tasks of the people they will be supervising, they may need to develop some of the "soft skills" such as Communication, and Decision Making. It is also beneficial to ensure they understand their role and increased responsibilities.

This course starts off with a basic Safety Module. This includes some of the topics of the Safety Orientation but not in as much detail. It covers legal responsibilities, roles and responsibilities, hazard recognition, workplace inspections, incident investigation, Internal Responsibility System, and Due Diligence.

The Communication module covers, how to use questions, power listening, speaking and presenting, corrective action and feedback, and barriers to communication. This leads into a look at the difference between Management and Leadership and how to inspire and enable employees. Policies and Procedures covers the important aspect of understanding, communicating and enforcing Policies and Procedures as a Supervisor. Self Confidence and Trust are essential to build a Supervisor's credibility and respect of their employees and leads into techniques for better Decision Making. The course concludes with a module on the importance of Results and Productivity.

This is the Supervisor and Manager Training course outline:

  1. Safety: Expectations and Obligations
  2. Communication
  3. Management and Leadership
  4. Policy and Procedures
  5. Self Confidence and Trust
  6. Decision Making
  7. Results and Productivity


  • Canadian compliant.
  • Get certificate emailed instantly. Certificates are stored with Employee test records.
  • No renewal frequency is set for this training.
  • Start right away, pause and resume where you left off.
  • Test included, retest as many time as you need to.
  • Full service and support, phone, email or live chat.
  • Access Code is valid for one year.

Time to Complete:

90 minutes running time. 2 hours to complete.

Course Price:

INDIVIDUAL - $34.99       |    BUSINESS - $10.00